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Customer Relationship Management

Give your customers the experience they get from e-commerce logistics providers. With the Web Trans CRM they can view quotes, book consignments, track shipments, download bills and see warehouse details — without calling your branch.

portal.yourtransport.in / track
LIVE
Track your shipment
PNE-24817
Track
Quote accepted
09 Sep, 10:12
Booking confirmed · LR PNE-24817
09 Sep, 11:40
Dispatched from Pune
09 Sep, 19:05
Arrived at Delhi hub
11 Sep, 07:30
Bill INV-3391 ready to download
11 Sep, 07:31
Quotes
Bills
Warehouse
24×7shipment status for customers
Fewertracking calls to your branches
Onlinebookings straight into operations
Capabilities

01

Online quotes

Customers view and accept quotations shared by your sales team.

02

Self-service booking

Customers raise bookings online that flow straight into operations.

03

Shipment tracking

Consignment status and delivery details available 24×7.

04

Bills & statements

Customers view and download bills and account statements.

05

Warehouse visibility

Stock and warehouse details for customers who store goods with you.

06

Complaints & cases

Log and track customer issues with workflow and case management.

Connected

Web Trans modules share one live database, so information entered once is available everywhere.

FAQ

Can't find what you're looking for? Call us or request a demo and our team will walk you through it.

The CRM portal is deployed for your company so customers see your brand when they book and track.

See Web Trans configured for your branches, fleet and billing in a free, no-obligation demo.

Call 020-29515861 · Pre-sales 9922436853 · info@rafaitech.in